Question 1

How do I schedule a waste pickup?

Accepted Answer

Simply download the Tharwah app from the App Store or Google Play, create an account, select your waste type (recyclables, e-waste, bulk, hazardous, or general), choose your preferred date and time, add your location, and confirm. The entire process takes less than 2 minutes!

Question 2

What types of waste do you collect?

Accepted Answer

We handle all types of waste including recyclables (paper, plastic, metal, glass), e-waste (electronics, batteries, appliances), hazardous materials (chemicals, paints, oils), bulk waste (furniture, construction debris), and general household waste. Our certified team ensures safe and compliant disposal for all categories.

Question 3

How quickly can you pick up my waste?

Accepted Answer

We offer same-day and next-day pickup options depending on your location and waste type. For standard pickups, you can schedule up to 2 weeks in advance. Emergency pickups for hazardous materials can be arranged within 4-6 hours in most areas across Qatar.

Question 4

Can I track my pickup in real-time?

Accepted Answer

Yes! Our app provides real-time GPS tracking so you can see exactly when our collection team is arriving. You'll receive notifications when the driver is on the way, 15 minutes before arrival, and when the pickup is completed. You'll also get a digital receipt with disposal details.

Question 5

How much does the service cost?

Accepted Answer

Pricing varies based on waste type, quantity, and location. Recyclables collection is often free or may even earn you points. E-waste and general waste have standard rates shown in the app before booking. Hazardous and bulk waste are quoted based on volume. There are no hidden fees—you see the exact price before confirming your pickup.

Question 6

Do you serve residential and commercial customers?

Accepted Answer

Absolutely! We serve both individual households and businesses across Qatar. For organizations, we offer customized waste management solutions with scheduled recurring pickups, dedicated account managers, compliance reporting, and volume-based pricing. Contact us through the app to discuss your business needs.

Question 7

What happens to my waste after collection?

Accepted Answer

We follow strict environmental protocols. Recyclables are sorted and sent to certified recycling facilities. E-waste is dismantled and processed to recover valuable materials. Hazardous waste is disposed of at licensed treatment centers. You can view the disposal certificate and environmental impact report for each pickup in your app history.

Question 8

Is Tharwah available throughout Qatar?

Accepted Answer

Yes, we provide coverage across all major cities and regions in Qatar including Doha, Al Rayyan, Al Wakrah, Al Khor, and surrounding areas. When you enter your location in the app, we'll confirm service availability and show you the nearest pickup time slots.

Schedule a PickupWe'll Handle the Waste

Schedule a Pickup
We'll Handle the Waste